{"id":21249071,"date":"2025-03-28T11:33:31","date_gmt":"2025-03-28T10:33:31","guid":{"rendered":"https:\/\/karriere-polizei.hamburg.de\/zb\/?post_type=job&#038;p=21249071"},"modified":"2026-06-02T09:40:11","modified_gmt":"2026-06-02T07:40:11","slug":"ma-fernsprechvermittlung","status":"publish","type":"job","link":"https:\/\/karriere-polizei.hamburg.de\/zb\/jobs\/ma-fernsprechvermittlung\/","title":{"rendered":"Mitarbeiterin Fernsprechvermittlung"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8220;1&#8243; admin_label=&#8220;Job Header&#8220; _builder_version=&#8220;4.27.0&#8243; _module_preset=&#8220;default&#8220; background_color=&#8220;gcid-2eef4835-fc7f-4e8d-b0d5-649e740408da&#8220; background_enable_image=&#8220;off&#8220; z_index=&#8220;1&#8243; background_last_edited=&#8220;on|phone&#8220; da_disable_devices=&#8220;off|off|off&#8220; global_colors_info=&#8220;{%22gcid-2eef4835-fc7f-4e8d-b0d5-649e740408da%22:%91%22background_color%22%93}&#8220; da_is_popup=&#8220;off&#8220; 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custom_padding_tablet=&#8220;20px|20px|20px|20px|true|true&#8220; custom_padding_phone=&#8220;10px|10px|10px|10px|true|true&#8220; custom_padding_last_edited=&#8220;on|phone&#8220; border_width_all=&#8220;4px&#8220; border_color_all=&#8220;#d6df29&#8243; global_colors_info=&#8220;{}&#8220;][et_pb_text _builder_version=&#8220;4.27.4&#8243; _module_preset=&#8220;default&#8220; text_font=&#8220;Exo 2||||||||&#8220; text_text_color=&#8220;gcid-e5ef867f-aac8-48b9-913a-85111d23e80f&#8220; width_tablet=&#8220;&#8220; width_phone=&#8220;95%&#8220; width_last_edited=&#8220;on|phone&#8220; module_alignment=&#8220;left&#8220; custom_padding=&#8220;|10px||10px|false|true&#8220; custom_css_free_form=&#8220;selector ol, ul {||    list-style: revert;||    padding-left: 28px;||}&#8220; global_colors_info=&#8220;{%22gcid-e5ef867f-aac8-48b9-913a-85111d23e80f%22:%91%22text_text_color%22%93,%22gcid-2eef4835-fc7f-4e8d-b0d5-649e740408da%22:%91%22text_text_color%22%93}&#8220;]<\/p>\n<p class=\"p1\"><strong>Einblick in den Beruf:<\/strong><strong><\/strong><\/p>\n<p class=\"p1\"><strong>Mitarbeiterin Fernsprechvermittlung\u00a0<\/strong><\/p>\n<p class=\"p1\">Als Mitarbeiterin oder Mitarbeiter der Fernsprechvermittlung bist du f\u00fcr interne aber auch externe Kontakte meist die erste Ansprechperson. Du befasst dich mit der Annahme und Weiterleitung von eingehenden Telefonaten, bedienst unser Auskunftssystem und \u00fcberwachst bzw. administrierst hinzukommend das elektronische Postfach.<\/p>\n<p class=\"p1\">\n<ul>\n<li>Voraussetzungen:<\/li>\n<ul>\n<li>Ausbildung zum\/zur<\/li>\n<ul>\n<li>Telefonistin\/Telefonist oder<\/li>\n<li>Callcenter-Agentin\/Callcenter-Agent oder<\/li>\n<li>Servicekraft f\u00fcr Dialogmarketing oder<\/li>\n<\/ul>\n<li>Kenntnisse in einer gleichwertigen T\u00e4tigkeit<\/li>\n<\/ul>\n<li>relevante Soft-Skills:<\/li>\n<ul>\n<li>Kommunikationsgeschick<\/li>\n<li>Empathie<\/li>\n<\/ul>\n<li>Bezahlung: EG 4 TV-L<\/li>\n<li>Standort: Alsterdorf<\/li>\n<li>(in Teilen) Homeoffice-geeignet<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8220;1_2&#8243; _builder_version=&#8220;4.24.0&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_image src=&#8220;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9mZWF0dXJlZF9pbWFnZSIsInNldHRpbmdzIjp7fX0=@&#8220; title_text=&#8220;Bildschirmfoto 2024-12-31 um 00.28.37&#8243; _builder_version=&#8220;4.27.4&#8243; _dynamic_attributes=&#8220;src&#8220; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8220;4.27.4&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_column type=&#8220;4_4&#8243; _builder_version=&#8220;4.24.0&#8243; _module_preset=&#8220;default&#8220; global_colors_info=&#8220;{}&#8220;][et_pb_button button_url=&#8220;https:\/\/stellen.hamburg.de\/index.php?ac=search_result&#038;search_criterion_division%5B%5D=8178&#038;search_criterion_channel%5B%5D=12&#038;btn_dosearch=&#8220; button_text=&#8220;Offene Stellen&#8220; button_alignment=&#8220;center&#8220; _builder_version=&#8220;4.27.4&#8243; _module_preset=&#8220;default&#8220; custom_button=&#8220;on&#8220; button_text_size=&#8220;43px&#8220; button_text_color=&#8220;#000000&#8243; button_bg_image=&#8220;https:\/\/karriere-polizei.hamburg.de\/zb\/wp-content\/uploads\/2025\/01\/Neon_Gelb_Texture-scaled-1.jpg&#8220; button_border_width=&#8220;0px&#8220; button_border_color=&#8220;#000000&#8243; button_border_radius=&#8220;0px&#8220; button_icon=&#8220;&#x39;||divi||400&#8243; button_icon_color=&#8220;#000000&#8243; button_on_hover=&#8220;off&#8220; global_colors_info=&#8220;{}&#8220;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Einblick in den Beruf: Mitarbeiterin Fernsprechvermittlung\u00a0 Als Mitarbeiterin oder Mitarbeiter der Fernsprechvermittlung bist du f\u00fcr interne aber auch externe Kontakte meist die erste Ansprechperson. Du befasst dich mit der Annahme und Weiterleitung von eingehenden Telefonaten, bedienst unser Auskunftssystem und \u00fcberwachst bzw. administrierst hinzukommend das elektronische Postfach. Voraussetzungen: Ausbildung zum\/zur Telefonistin\/Telefonist oder Callcenter-Agentin\/Callcenter-Agent oder Servicekraft f\u00fcr [&hellip;]<\/p>\n","protected":false},"featured_media":21251423,"template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"berufsfeld":[42,35],"job_category":[58,47],"class_list":["post-21249071","job","type-job","status-publish","has-post-thumbnail","hentry","berufsfeld-medien-kommunikation","berufsfeld-personal-recht-und-verwaltung","job_category-landespolizeiverwaltung-lpv","job_category-verwaltung"],"_links":{"self":[{"href":"https:\/\/karriere-polizei.hamburg.de\/zb\/wp-json\/wp\/v2\/job\/21249071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/karriere-polizei.hamburg.de\/zb\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/karriere-polizei.hamburg.de\/zb\/wp-json\/wp\/v2\/types\/job"}],"version-history":[{"count":12,"href":"https:\/\/karriere-polizei.hamburg.de\/zb\/wp-json\/wp\/v2\/job\/21249071\/revisions"}],"predecessor-version":[{"id":21251450,"href":"https:\/\/karriere-polizei.hamburg.de\/zb\/wp-json\/wp\/v2\/job\/21249071\/revisions\/21251450"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/karriere-polizei.hamburg.de\/zb\/wp-json\/wp\/v2\/media\/21251423"}],"wp:attachment":[{"href":"https:\/\/karriere-polizei.hamburg.de\/zb\/wp-json\/wp\/v2\/media?parent=21249071"}],"wp:term":[{"taxonomy":"berufsfeld","embeddable":true,"href":"https:\/\/karriere-polizei.hamburg.de\/zb\/wp-json\/wp\/v2\/berufsfeld?post=21249071"},{"taxonomy":"job_category","embeddable":true,"href":"https:\/\/karriere-polizei.hamburg.de\/zb\/wp-json\/wp\/v2\/job_category?post=21249071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}